Product Delivery & Returns

FREE Delivery on All UK Orders over £49

1) All items are sent by Royal Mail 24 Hour service. Allow 1-2 working days for delivery (excluding Sundays and Bank Holidays)

2) All orders placed before 10AM are dispatched on the same day (except weekends and bank holidays).

FREE EU Delivery with order over £200

All orders to the EU are sent by DHL Economic Service Tracked Service. Please allow 2-3 working days for delivery.

For more delivery inquiries, please see here.

100 Days happy BEAUTY guarantee return policy

We believe our products selection and we want to provide you the best shopping experience. There should be no time limit to return your goods.

If you're not entirely satisfied with any item you purchased from Baobella, just email us ( Tell us the order # and item(s) you wish to return. We aim to response all require within 48 hours (exclude bank holidays)

All refunds/exchanges are processed within 3-5 working days

If you are not 100% happy with your order, just follow these 3 easy steps for a full refund:

1) Check- the product is in its original packaging

2) Email us- with the product you want to refund and order number

3) Attach your confirmation/invoice to the returned package and drop it off at your local post office

We take all the risk away from you!

All refunds/exchanges are processed within 3-5 working days

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